Policies

POLICIES & INFORMATION.

Last updated: September 14, 2026. Policies marked configurable will be finalized by the business owner.

Booking Policy

Rides should be scheduled in advance whenever possible. A submitted booking is a request — Trust Trey Transport will confirm availability before your ride is guaranteed.

Cancellation Policy

Configurable

Cancellation rules, time windows, and any applicable fees are configurable and will be published here once finalized by the business owner.

Payment Policy

Supported payment methods currently include cash, Apple Pay, Cash App, Venmo, Zelle, PayPal, and Chime. Online payment options may be added in the future. Payment terms for each ride are confirmed at booking.

Long-Distance Deposit Policy

Long-distance rides require a non-refundable deposit to secure the reservation. The deposit amount is confirmed with your quote.

No-Show Policy

Configurable

No-show rules and any applicable fees are configurable and will be published here once finalized by the business owner.

Wait-Time Policy

Configurable

Wait-time allowances and any applicable fees are configurable and will be published here once finalized by the business owner.

Minor Passenger Policy

Passengers under the age of 18 must be accompanied by a responsible adult. Children who require a car seat or booster seat must have the appropriate seat provided and properly secured for the ride.

Medical Transportation Disclaimer

Trust Trey Transport LLC provides standard passenger transportation and is not a medical transportation or emergency medical service.

Passengers must be able to enter and exit the vehicle safely with minimal assistance. Foldable wheelchairs and mobility devices may be accommodated when they can safely fit inside the vehicle.

We do not provide: medical care, patient transfers, wheelchair-accessible vehicles, medical transportation services, emergency medical transportation, or signing of medical/provider documents assuming responsibility for a passenger's care.

Safety Policy

Customers are expected to behave respectfully and safely during transportation. Trust Trey Transport reserves the right to refuse or end service for behavior that compromises safety.

Service Area Policy

Transportation availability depends on pickup location, destination, scheduling, and driver availability. Long-distance transportation is available by request.

Privacy Policy

Configurable

Trust Trey Transport collects customer account and booking information to provide and manage transportation services. Information is used to schedule rides, communicate, and process payments. We do not sell customer information. Full privacy terms will be finalized by the business owner.

Terms of Service

Configurable

By using this website and booking system, you agree to the policies above and to provide accurate booking information. Account holders are responsible for their bookings and payment obligations. Final terms of service covering use of the website, booking system, accounts, payments, cancellations, and transportation services will be published here once finalized by the business owner.